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Zixflow

AI CRM + WhatsApp, RCS, SMS, Email. Automate journeys, OTPs, and campaigns with 99% delivery and SLA-backed reliability.

Customer Support Updated 7 hours ago
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Zixflow

Zixflow's Top Features

Unified CRM with multichannel messaging (WhatsApp, RCS, SMS, Email)
AI-powered automation and drag-and-drop workflow builder
AudienceIQ for unified customer data, enrichment, and dynamic segmentation
AI-triggered follow-ups, reminders, and behavior-based journeys
Sales and marketing cadences with personalization at scale
High-deliverability CPaaS with AI routing and automatic channel failover
Global SMS delivery in 140+ countries with <2.5s median delivery
99.95% SLA-backed uptime for owned email/SMS channels
OTP and transactional messaging with redundancy
AI content generation and dynamic personalization (AI Wizard)

Frequently asked questions about Zixflow

Zixflow is an AI-powered platform combining a unified CRM with multichannel messaging (WhatsApp, RCS, SMS, Email) to manage customer journeys, sales, marketing, and service with personalized automation and analytics.

WhatsApp, RCS, SMS, and Email for campaigns, 1:1 chats, OTPs, transactional notifications, and rich media messages such as images, carousels, and buttons.

AudienceIQ is Zixflow’s AI-driven contact management that unifies profiles and behaviors, builds dynamic segments, enriches data with email finding/validation, and powers personalization and pipelines.

It uses AI-driven routing for 99% delivery, automatic channel failover (e.g., SMS to WhatsApp), <2.5s median SMS delivery in 140+ countries, and 99.95% SLA-backed uptime on owned email/SMS channels.

A visual flow builder for multichannel sequences, AI-triggered follow-ups and reminders, behavioral segmentation, canned replies, and e‑commerce flows like abandoned cart recovery and order updates.

Yes. It offers an AI-enhanced CRM with audience lists, deal pipelines, Table/Kanban views, tasks, and integrations with WhatsApp Business API, Zapier, and 100+ tools.

Automated abandoned cart recovery, order and delivery updates, personalized recommendations, and rich media campaigns that guide shoppers and can boost conversions up to 3x.

Through a visual builder for rich RCS messages—carousels, buttons, images, and forms—plus carrier verification and AI personalization to increase engagement and conversions.

A pay-as-you-use model suited for any business size, with usage-based pricing and no fixed-seat limitations mentioned.

5,000+ businesses use Zixflow, including Kuku FM and Waveup. Users report reliable delivery at scale, recovering failed messages and sending millions of daily communications.

Zixflow's pricing

Free

$0/monthly

  • 3 users included
  • Additional users not supported on Free plan
  • Free Forever

Free

$0/annual

  • 3 users included
  • Additional users not supported on Free plan
  • Free Forever

Essential

$39/monthly

  • 3 users included
  • Additional users at $19/user/month
  • Includes all Free features, plus more (not fully itemized on site)

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Category
Customer Support
Tags
AI-powered
multichannel CRM
customer engagement
WhatsApp
RCS
SMS
Email messaging
native CRM
automation
analytics

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