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CX Genie

Discover CX Genie: an AI-driven customer support platform enhancing interactions and streamlining operations.

Customer Support Updated 1 minute ago
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CX Genie

CX Genie's Top Features

AI Chatbots
Workflow Builder
Ticket Management
Whitelabel for Agencies
Product Data Sync Up for Ecommerce
Help Desk Integration
Seamless Integrations
Dynamic Variables
AI to Human Handover
Mobile App

Frequently asked questions about CX Genie

CX Genie uses AI-powered chatbots to handle customer inquiries, providing instant answers and freeing up human agents for more complex tasks. It integrates with various platforms, allowing businesses to manage customer interactions across multiple channels from a single dashboard.

CX Genie offers 24/7 support, reduced response times, improved customer satisfaction, and streamlined workflows. Its automation reduces workloads on human teams, allowing them to focus on more complex issues.

CX Genie is suitable for businesses of all sizes, including e-commerce, SaaS, and agencies. Its features are customizable, allowing adaptation to unique business needs and seamless integration with existing tools.

Pricing details are not specified here, but can be found on the CX Genie website. A free plan offering basic features might be available.

CX Genie is designed for ease of use, requiring no coding expertise. The drag-and-drop workflow builder allows users to create personalized chatbot conversations without technical skills.

It offers a seamless handover from chatbot to human agent for complex queries, ensuring customer assistance without interruption.

Yes, CX Genie provides real-time performance dashboards and analytics to track interactions, analyze sentiment, and measure key performance indicators.

CX Genie integrates with CRM systems, messaging apps, and e-commerce platforms for comprehensive customer interaction management.

Yes, users can personalize chatbot conversations using the workflow builder, defining responses and adjusting personality to align with brand voice and tone.

Features include AI-powered chatbots, a no-code workflow builder, ticket management, AI-human handovers, mobile app functionality, and dynamic integrations.

CX Genie's pricing

Basic

$0/monthly

  • 1,000 conversations per month
  • 1 team member
  • 1 chatbot

Premium

$14.99/monthly

  • $14.99/month or $39.99/month (annual)
  • 5,000 conversations per month
  • 5 team members

Pro

$24.99/monthly

  • 30,000 conversations per month
  • 30 team members
  • Unlimited AI knowledge updates

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Category
Customer Support
Tags
AI-powered
customer support
automation
chatbots
no-code
customizable workflows
integration
CRMs
eCommerce
messaging apps

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