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Twig

Twig AI accelerates customer support by drafting responses from help articles and resolved tickets, doubling ticket resolution speed.

Customer Support Updated 7 minutes ago
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Twig

Twig's Top Features

Drafts responses using help articles, resolved tickets, and support channels
Speeds up ticket resolution process by 2X
Provides guided onboarding and strategic implementation
Offers continuous support and quick troubleshooting
Customized AI settings tailored to organizational needs
Successful case studies such as TFX
Video demonstrations of AI capabilities
SOC 2 certified for security
Seamless integration into existing workflows
Improves customer satisfaction and overall efficiency

Frequently asked questions about Twig

Twig AI is a powerful tool that enhances customer support by drafting responses using help articles, resolved tickets, and support channels to expedite the ticket resolution process.

Twig AI drafts responses to customer queries by referencing relevant help articles, resolved tickets, and support channels, making the process twice as fast.

The customer support team at TFX (Tax for Expats) has successfully implemented Twig AI, experiencing significant improvements in their operations.

Twig AI offers guided onboarding, strategic implementation assistance, and continuous support to ensure successful integration and optimal usage.

Twig AI features personalized integration, collaborative customization, strategic implementation, and continuous support. It also drafts responses quickly by using multiple support resources.

Yes, you can watch a video illustrating the capabilities and implementation of Twig AI in customer support on their website.

Twig AI provides continuous guidance and swift troubleshooting to ensure uninterrupted utilization of its AI capabilities.

Yes, Twig AI is SOC 2 certified, ensuring a high level of security for customer support operations.

If you encounter any issues while using Twig AI, the platform offers quick troubleshooting and continuous support to address your concerns.

You can contact Twig AI's support team via their contact form on the website or by reaching out to their support email: support@twig.so.

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