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Fini

Discover Fini's AI-powered solutions, resolving 70% of support queries across channels, saving costs, and improving customer experiences.

Customer Support Updated 1 hour ago
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Fini

Fini's Top Features

AI-powered ticket automation
Resolution of 70% of support inquiries
Multi-channel and multi-language support
Customer-first approach
High-profile investors and advisors
Cost-saving solutions
Recognized in various media outlets
Robust AI and data security controls
Active hiring for specialized roles
Over one million queries resolved

Frequently asked questions about Fini

Fini is a company that leverages AI technology to automate and resolve over 70% of customer support queries across multiple channels and languages.

Fini was founded in 2022.

Fini emphasizes a customer-first approach, aiming to deliver exceptional customer support experiences through AI-powered solutions.

Fini has resolved over one million queries and saved 40% in costs for its clients.

Fini is backed by investors including Matrix Partners and notable angels from Uber, Intercom, Softbank, McKinsey, and Twitter.

Fini initially began its journey at Uber, revolutionizing customer support with ticket automation.

Fini's advancements and growth have been recognized in various media outlets such as Sifted EU, Y Combinator, and Substack.

Key members of Fini's core team include Hakim Khalafi (Director of Technology), Deepak Singla (Co-founder), and other senior engineers and advisors.

Fini is actively hiring for roles including Senior Front-end Engineer and Senior Back-end Engineer, with positions available in Amsterdam, New York, and remotely.

Fini has robust AI and data security controls to protect client data.

Fini's pricing

Starter

$0/monthly

  • Up to 25 monthly questions
  • Deploy up to 3 bots
  • Supports only English

Growth

$0.096/custom

  • Up to 10,000 monthly questions
  • Supports 50+ languages
  • Up to 500 docs

Advanced

$0/custom

  • Unlimited questions with volume discounts (minimum billing $1,999/month)
  • Premium models like GPT-4
  • 5x faster responses

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Category
Customer Support
Tags
customer support automation
multi-language support
cost savings
media recognition
investor-backed
professional team

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