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Insync

Discover Insync.AI's seamless omni-channel AI solutions for optimal customer support, designed for enterprise efficiency and client satisfaction.

Customer Support Updated 42 minutes ago
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Insync

Insync's Top Features

AI-powered chatbots for seamless integration across websites, mobile apps, and messaging services like SMS, WhatsApp, and Facebook Messenger.
Intent analysis utilizing proprietary NLP models, claimed to be 25% more accurate than DialogFlow and Lex.
Sentiment analysis for detecting emotional tones and identifying frustrated customers for live agent intervention.
Continuous AI training and retraining from user interactions with minimal client effort.
Real-time analytics and reporting to monitor conversion rates, support costs, and customer satisfaction.
Easy implementation with deployment under 30 days and seamless CRM, CXM, and eCommerce integration.
Multi-channel support for unified customer experience.
Scalability with cloud-based architecture to manage traffic fluctuations.
SOC 2 compliance ensuring data security without storing PII.
No build or implementation costs, emphasizing cost efficiency.

Frequently asked questions about Insync

Insync offers AI-powered solutions tailored for customer support, e-commerce, and education, including chatbots, email automation, agent assistance, and a browser co-pilot tool.

They can launch AI chat solutions within 30 days, requiring minimal client input as they manage design, build, deployment, and optimization.

Insync offers no costs for build or implementation, with a usage-based pricing model. Details on ongoing costs require contacting the company, but a free trial is available.

The company serves industries like customer support, e-commerce, and education, offering adaptable solutions for various sectors.

Key features include real-time analytics, seamless system integration, enterprise-level privacy and security, weekly AI expert meetings, multi-channel support, and free ongoing training.

Insync does not store personally identifiable information (PII). They are SOC 2 certified and have passed Fortune 100 penetration tests, using Google OAuth for authentication.

Clients report a 25% increase in conversions and a 30% reduction in support costs, with specific ROI varying by business.

Insync uses intent analysis to identify customer queries and intent training to adapt AI solutions to evolving customer needs.

Weekly AI expert meetings, immediate response times, and quality control measures ensure ongoing support and issue resolution.

A free trial and a free plan are offered, with specific details available upon inquiry.

Insync's pricing

Basic

$99/monthly

  • All analytics features
  • Limited tracked visits
  • Normal support

Basic

$999/annual

  • All analytics features
  • Limited tracked visits
  • Normal support

Growth

$199/monthly

  • All analytics features
  • More tracked visits
  • Premium support

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Category
Customer Support
Tags
customer support
AI-driven platform
mid-market
enterprise
multichannel
chatbot
sales
revenue
support expenses
context sensitivity

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