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1hero

Transform your e-commerce customer service with 1hero AI. 24/7 multilingual support, deep platform integration, and cost-efficient solutions.

Customer Support Updated 24 minutes ago
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1hero

1hero's Top Features

24/7 Multilingual Support
Seamless E-commerce Integration
Email and Social Media Integration
AI ChatBot
Phone Support
Pre-Sales & Post-Sales Support
Real-Time Activity
Draft and Full Automation Modes
Cost Efficiency
Customer Interaction History

Frequently asked questions about 1hero

1hero AI is an autonomous customer service solution tailored for e-commerce businesses, offering 24/7 support across multiple channels.

1hero AI integrates with platforms like Shopify, WooCommerce, Salesforce, BigCommerce, PrestaShop, and various social media and email services.

By automating customer service inquiries and handling them in multiple languages, 1hero AI can cut support costs by up to 95%.

Yes, 1hero AI offers a free trial with instant setup and no credit card required.

Yes, 1hero AI supports customer inquiries in over 85 languages, including English, French, Spanish, and many more.

1hero AI handles both pre-sales and post-sales inquiries, including order management, refund processing, and shipping information.

1hero AI learns from your uploaded SOPs, templates, and past interactions, refining its performance for better accuracy and relevance.

Yes, 1hero AI features draft and full automation modes and allows configuration to match specific business procedures and policies.

1hero AI works with email, social media platforms like Facebook and Instagram, phone support, and more.

You can start by integrating your e-commerce platform and support channels, uploading your SOPs/FAQs, and configuring the AI through a simple setup process.

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Category
Customer Support
Tags
e-commerce
24/7 multilingual support
pre-sales and post-sales inquiries
email
social media
phone
reducing customer support costs
instant responses
tailored responses
Shopify

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