Press for navigation

Swipe for navigation

Cresta AI

Discover Cresta's generative AI platform for optimizing contact centers and enhancing customer experience with AI-driven insights.

AI Assistant Updated 4 hours ago

Visit Website

Cresta AI's Top Features

Real-Time Behavioral Guidance and Coaching

Behavior Discovery using LLMs

Generative AI-Powered Playbooks

Outcome-Oriented Coaching and Insights

No-Code AI Orchestration (Opera)

AI Agent for Cost-Effective CX

Seamless Implementation and Continuous Learning

Human-in-the-Loop AI

Global Presence and Proven Scalability

Advanced LLM and Conversational AI Technologies

Frequently asked questions about Cresta AI

Cresta is an enterprise-grade generative AI platform specifically for contact centers, improving agent performance and operational efficiency.

Founded in 2017 at Stanford’s AI Lab by Sebastian Thrun, Tim Shi, and Zayd Enam.

Cresta offers AI Agent, Agent Assist, Conversation Intelligence solutions, and AI Analyst for enhanced customer interactions.

It delivers real-time insights without needing customer model training, using conversational AI and large language models.

Improved revenue, customer satisfaction, agent efficiency, reduced handling times, and effective coaching.

Telecom, hospitality, retail, and financial services sectors, with clients like Hilton, CarMax, and Snap Finance.

Yes, using natural language in AI Analyst for fast, insightful analysis of conversations.

Cresta has expanded globally, developed new products, and increased its employee count to over 300.

Customer Reviews

No reviews yet. Be the first to review!

Top Cresta AI Alternatives

Next Project

Cresta AI

Cresta AI's Top Features

Frequently asked questions about Cresta AI

Customer Reviews

Category

Tags

Top Cresta AI Alternatives

Kai App

Algomo

Qonqur

SmartflowAI

Facia.ai

Loyae

Cresta AI

Cresta AI's Top Features

Frequently asked questions about Cresta AI

What is Cresta and what does it do?

Who founded Cresta and when?

What are the main products offered by Cresta?

How does Cresta’s AI platform work differently from others?

What benefits do customers experience using Cresta?

What industries or companies use Cresta?

Can Cresta analyze customer conversations quickly and accurately?

How has Cresta grown and expanded since its founding?

Customer Reviews

Category

Tags

Top Cresta AI Alternatives

Kai App

Algomo

Qonqur

SmartflowAI

Facia.ai

Loyae