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Chatfuel

Chatfuel is a no-code chatbot platform for automating business communications on multiple channels.

Chatbot Updated 1 hour ago
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Chatfuel

Chatfuel's Top Features

No-code chatbot building
Multi-platform support for Facebook Messenger, Instagram, and WhatsApp
AI-powered features with ChatGPT integration
Integrated lead generation and sales tools
Post-purchase engagement assistance
Third-party integrations with Zapier, Shopify, Google Sheets
Comprehensive analytics dashboard
Live chat support transition
Pre-built templates and easy-to-use tools
Flexible pricing options

Frequently asked questions about Chatfuel

Chatfuel is a no-code platform that allows businesses to create and manage chatbots for automating customer interactions, generating leads, boosting sales, and enhancing post-purchase engagement across Facebook Messenger, Instagram, and WhatsApp.

Chatfuel uses a combination of keyword recognition and ChatGPT integration to power its AI capabilities. Keyword recognition triggers pre-programmed responses for simple questions, while ChatGPT handles more complex inquiries.

Chatfuel supports Facebook Messenger, Instagram, and WhatsApp. Each platform's chatbot can be customized to leverage the unique features of each channel.

Chatfuel's drag-and-drop interface makes chatbot creation accessible even without coding experience. Users can build basic bots in a few hours using pre-built templates.

Chatfuel integrates with tools like Zapier, Make, Google Sheets, and Shopify. These integrations enable data synchronization, workflow automation, and cross-platform data management.

Chatfuel allows you to set up default responses and offer alternative solutions, such as transferring the conversation to a human agent via live chat. The analytics dashboard helps identify frequently unanswered questions for improvement.

Chatfuel offers a comprehensive analytics dashboard to track chatbot performance. This includes metrics on user activity, message delivery rates, and patterns of unrecognized messages.

Chatfuel offers flexible pricing options. Basic plans start at around $20 per month for Facebook and Instagram, while WhatsApp integration begins at approximately $49.49 per month.

Yes, Chatfuel provides various ready-to-use templates and tools to simplify chatbot creation. These include templates for common use cases like FAQ handling, lead generation, and sales.

You can start with a free trial (availability may vary), then choose from various pricing plans based on your needs. The platform is designed for easy setup and provides helpful resources like a help center, tutorials, and a community forum.

Chatfuel's pricing

Free

$0/

  • Allows users to test the platform
  • Trial allows 50 free conversations

Business

$20/monthly

  • Access to conversations on Facebook and Instagram
  • A certain number of conversations per month (limits vary)
  • Extra conversations at a cost per conversation

Enterprise

$300/custom

  • Tailored solutions and dedicated support
  • Priority support
  • A dedicated bot builder specialist

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Category
Chatbot
Tags
no-code
chatbot platform
business automation
AI functionalities
multi-channel communication
customizable chat widgets
integrations
ease of use
affordability
lead generation

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