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VoiceLine

Learn how VoiceLine improved communication and efficiency at Kerschgens, a leading materials trade company in Germany.

Voice Modulation Updated 3 hours ago
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VoiceLine

VoiceLine's Top Features

Advanced AI for data analysis
Voice input for data capture
Efficient communication system
Reduction in documentation efforts
Faster customer feedback
Customizable offers
Integration with existing systems
Holistic analysis capabilities
Improved operational efficiencies
Voice-controlled software

Frequently asked questions about VoiceLine

Kerschgens is a steel and metal service provider based in Stolberg, Germany, operating since 1876 and offering a wide range of materials.

Kerschgens needed to modernize their communication processes by the end of 2023, aiming to reduce response times and improve customer communication without relying solely on a CRM system.

Kerschgens chose VoiceLine to improve efficiency, reduce documentation efforts, and enhance the quality of customer interactions and data management.

Manuel Krischel & Marcel Grendel, Deputy Site Manager & Sales Department, were the notable personnel involved in Kerschgens’ sales process.

The implementation led to faster customer feedback, saving 2 hours of weekly documentation work, and generating customized offers on the same day of customer visits.

VoiceLine allows sales representatives to use voice input for data capture, ensuring all information is recorded promptly and forwarded to the back office for faster responses.

VoiceLine employs advanced AI for structured data analysis, generating high-quality sales information from spoken language, and conducting holistic analyses to improve operational efficiencies.

Kerschgens has approximately 75 employees.

Kerschgens offers materials like steel, stainless steel, non-ferrous metals, reinforcing steel, pipes, and perforated sheets.

Kerschgens is located in Stolberg, Germany.

VoiceLine's pricing

Basic

N/A/

  • Unlimited voice recordings
  • Bi-lingual (German, English) speech recognition
  • Basic workflow automation templates

Standard

N/A/

  • Everything in the Basic Package
  • Plug&Play CRM synchronization
  • Standard workflow kit

Professional

Custom/

  • Everything from the Basic Package
  • Custom vocabulary & learning
  • Plug&Play CRM synchronization

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Category
Voice Modulation
Tags
voice input
customer communication
response time reduction
customer interactions
communication modernization
documentation reduction
customer feedback improvement
data quality improvement
time savings
customized offers

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