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SentiOne

Discover SentiOne: AI-driven social listening & automation platform enhancing customer service.

Social Media Updated 1 hour ago
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SentiOne

SentiOne's Top Features

Social listening and analytics across multiple platforms with real-time monitoring
AI-powered customer service automation including chatbots and voicebots
Automated report generation for streamlined analysis
Omnichannel integration for centralized customer interaction management
Advanced sentiment analysis using NLP
No-code bot building platform with performance analytics
Crisis management tools for brand protection
Competitive intelligence and market analysis
Multi-language support for global engagement

Frequently asked questions about SentiOne

SentiOne is an AI-powered platform combining social listening and customer service automation, aiding in analyzing customer sentiment and automating interactions.

SentiOne Listen monitors online discussions in real-time, offering sentiment analysis, brand mentions tracking, and audience insights.

SentiOne Automate offers AI chatbots and voicebots for 24/7 inquiries management, with a bot builder and analytics dashboard.

Yes, SentiOne integrates with various communication channels and systems, adaptable to existing workflows for omnichannel support.

SentiOne delivers reports on social listening data, customer service metrics, and bot performance with sentiment analysis and export options.

It automates routine inquiries with AI bots, reducing agent workload, offering efficient request routing and response management tools.

Industries like travel, telecommunications, finance, and marketing can benefit, enhancing social listening and automating customer service.

SentiOne's pricing

Team

$300/monthly

  • Up to 5 projects and users
  • 1 supported language
  • 12 months historical data

Enterprise

$0/custom

  • Unlimited projects, users, keywords, and results
  • Up to 36 months historical data
  • Data exports

Custom

$0/custom

  • Fully customizable features and data limits

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Category
Social Media
Tags
social listening
conversational AI
customer service
brand presence
SentiOne Listen
online conversation monitoring
social media
forums
news sites
real-time sentiment

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