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Question Base

Internal ticketing system in Slack that provides instant and reliable answers to improve productivity and efficiency.

Communication Updated 1 hour ago
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Question Base

Question Base's Top Features

Instant answers within Slack
Auto-responder
Auto-tagging
Smart capture
Internal Question Base page
Comprehensive analytics
Customizable permission settings
Integration with Slack
Learning from chat history
Verified answers

Frequently asked questions about Question Base

Question Base is an internal ticketing system designed for Slack that enables teams to get instant answers to their questions directly within the platform.

Question Base provides support agents with quick and accurate answers, reducing time-to-resolution and improving the quality of support through instant access to up-to-date information.

Key features of Question Base include auto-responder, auto-tagging, smart capture, internal Question Base page, and comprehensive analytics.

Sales teams benefit from instant answers to their questions, which accelerates ramp-up time, boosts conversion rates, and helps identify knowledge gaps.

Yes, Question Base automates the process of answering repetitive questions, saving time and reducing the workload for team members.

Currently, Question Base is designed to work seamlessly within Slack, and future integrations with other tools are planned.

Yes, Question Base offers a 14-day free trial to help teams evaluate its features and benefits.

Question Base's pricing

Essential

$300/monthly

  • Unlimited users
  • Unlimited usage
  • Smart Capture

Premium

$900/monthly

  • Categories (private, company, public)
  • Granular permissions (control who can verify)
  • Public facing Question Base

Enterprise

$0/custom

  • SAML SSO
  • MSA
  • Audit logging & data governance

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Category
Communication
Tags
internal ticketing system
Slack integration
support
sales
analytics
auto-responder
auto-tagging
permissions
large language models

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