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1hero.ai

1hero AI, an AI chatbot designed for e-commerce customer service, offers autonomous multi-language support 24/7, simplifying order management and reducing support costs.

E-commerce Updated 59 minutes ago
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1hero.ai

1hero.ai's Top Features

24/7 support in 85+ languages
Integration with e-commerce platforms
Email integration for autonomous email reply generation
Social media account connectivity for instant replies
AI-driven ChatBot that learns from content
Intelligent virtual assistant for phone support
Deep integration for order management and refund automation
Real-time activity for fast customer support
Draft and Full Auto modes for tailored business needs
Free plan available

Frequently asked questions about 1hero.ai

You can sign up by entering your email on the 1hero website to stay updated and receive special deals on the latest developments.

1hero's office is located at 300 Creek View Road, Suite 209, Newark, Delaware, United States, DE 19711.

Yes, 1hero offers a free plan among its comprehensive set of features for e-commerce customer service.

1hero offers support in 85+ languages for 24/7 customer service and generates replies in 26 languages.

Yes, 1hero can seamlessly integrate with custom websites, alongside various e-commerce platforms like Shopify, WooCommerce, Adobe Commerce/Magento, and others.

1hero offers significant advantages like reduced support operation costs by up to 95%, easy adaptation to new procedures and policies, simplified return management, and eliminates the need to hire additional customer service agents.

1hero surpasses ChatGPT by offering a more comprehensive feature set for e-commerce customer service, including auto-fetching emails, multilingual support, integration with the team's knowledge base, and providing 24/7 support without added effort.

1hero can integrate with a variety of e-commerce platforms including Shopify, WooCommerce, Adobe Commerce/Magento, Salesforce, BigCommerce, PrestaShop, and also supports custom websites.

To start using 1hero, businesses need to connect their support channels, upload their SOP/FAQ documents, and guide the AI's performance using natural language. A demo can also be booked for further exploration.

1hero sets itself apart by focusing specifically on e-commerce customer service, offering multilingual support, deep integration with e-commerce platforms for order management, and the ability to respond autonomously to customer messages across all support channels.

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